Details are: date of transaction 16th january 2018, details digital river minnetonka recurring direct debit. At first, I wondered if I hadn't indicated I didn't want an automatic renewal with Enigma, which is what I usually do with such things, however, checking further, a scam by some other outfit is strongly indicated. Nov 27, 2017 I am not a business. If this is not forthcoming within 4 working day. What phone number did you call? I am done with Avast for good and will report this to Consumer Protection Bureau. Why not go direct and delight people while still making all your retailers smile? Kathy Kern, thank you for becoming an avast! Please cancel all information you have on my account.
Please do the right thing. I did not authorize any transaction with any amount other than the free trial for 60 day. My Bank have taken this seriously and are looking into it. They installed Avast software on my laptop, for a free trial. Solution 1 — Disable Automatic Renewal via Order Portal Digital River only If you have purchased Avast via Digital River you can use their order portal to cancel the automatic renewal. I have to invoice or client number or email from anyone at Avast.
. Same as in the screenshot below. Want to sell 1M units in a 4-hour flash sale? Here is my email: , phone + 420 733 644 665. I have never bought anything from you. Most of Avast users have no clue they signed up for the auto-renewal. Contact me for info as to where to send the refund. I have never supplied avast with my debit card details.
I do not have a recurring direct debit and have no idea what this item represents. Then he said he needed the card number it was taken. It just showed up on my credit card bill. The payment by MasterCard was already taken from my bank account, unfortunately I have received no Antivirus merchandise. I did not order anything, and whatever anti-virus item this is for, I did not authorize credit. While working, I noticed that the Avast Antivirus Software icon in the my laptop system tray had a red X through it.
I am getting the impression from you that there maybe a legitimate company named Digital River. My name is Richard W. This happens on a private site's login page which is more than inconvenient. So being the kind of car guy that worships Chrysler for a living, wait, who worships Chrysler again? If they choose to ignore it and the other complaints appearing on line, that is up to them. Called Avast not easy to find phone number and waited an incredibly long time and some scammer told me there was a problem with my computer not Avast. However, my computer was running really slow. They got hold of our details, hacked into our Paypal account and stole money from us.
You can send this raport to the people from Your company who are working in Czech Republic for better communication in our common language. Eddy, sorry but you are so funny. I had no means to or reason to. How about subscriptions, Commerce of Things and channel partner management? I was never refunded any money. I gave them my Visa Card number and they proceeded to take control of my computer and kept control of it for most of the day, leaving it open even while they took a two hour lunch break. Your order number can be found in your order confirmation email. I had never heard of them before and I have never bought any software.
If you don't answer me, I will contact my bank and my lawyer! Dec 2, 2017 I never authorized this transaction, period. Am guessing by 'mail' you thought I recieved an email. Here is a copy of my order. Your auto-renewal subscription is now disabled. At present the total amount of this charges is 52. If our system fails to connect the renewal request properly, so that we can extend your subscription manually. Transaction was made on 7th April and deducted on 8th April.
This is a fraudulent transaction. This is not the only fraudulent charge that was on my account this morning. Shipper has no data about a received shipment. If you are still unable to locate your order confirmation email or obtain a license or activation code, and provide the Full Name and Street Address that should appear on your order. Further all of my files and 1700 pictures have disappeared off of my computer. Harlean McCarthy After over 8 hours with your techs, in Costa Rica, My problem is still not fixed. How can I request a refund? During our call I mentioned things like Videogames and Steam, and he instantly asked if I played Dota 2 only for me to say no.